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What we do
Take one route or hand us the whole supply chain. Either way the same dispatchers, the same brokers and the same tracking sit behind it — so adding a service never means adding another phone number.
Door-to-door parcels to 19,412 PIN codes. Cash on delivery or prepaid, and a returns flow your customers actually finish.
Shared truck space on fixed daily departures. You see every docket, and we book the delivery slot with the warehouse before we arrive.
A whole truck to yourself, booked in minutes from 9,600 attached vehicles - priced at today's market rate, not a quarterly contract nobody honours.
41 fulfilment centres and 8.4 million sq ft, run on our own software - with a live stock feed your ERP can read any time.
Air and sea to 220+ countries, with our own customs brokers. The duty is agreed before the box moves, not argued about after it lands.
Two-to-four hour delivery inside 18 cities, plus twice-daily restocking of your dark stores - riders dispatched by our own routing engine.
Doorstep pickups, quality checks at the door, and a dashboard that shows you which SKUs are coming back before the refund lands.
Frozen, chilled and controlled-temperature movement for pharma and food — two temperature loggers per shipment and an audit trail regulators accept.
Express options
Six express options. The two Priority services carry a money-back promise: miss the window and the freight is free, credited to your next invoice without you having to ask.
| Product | Delivered | Weight | Mode | Relative price | Guarantee |
|---|---|---|---|---|---|
| XG Priority 1030Time-definite, money back if we miss it | Next working day by 10:30 | Up to 25 kg | Air | ₹₹₹₹ | Money back |
| XG Priority 1800The default for documents and urgent spares | Next working day by 18:00 | Up to 25 kg | Air | ₹₹₹ | Money back |
| XG ExpressThe workhorse for D2C parcels | 1–3 working days | Up to 15 kg | Air + surface | ₹₹ | — |
| XG SurfaceBest cost per kg on non-urgent volume | 2–6 working days | Up to 50 kg | Surface | ₹ | — |
| XG HeavyAppliances, furniture, two-person delivery | 3–7 working days | 15–150 kg | Surface | ₹₹ | — |
| XG Global220+ countries, customs handled in-house | 4–9 working days | Up to 70 kg | Air | ₹₹₹₹ | — |
How it works
Every account runs the same way, whether it's one pallet a week to Coimbatore or 40,000 parcels a day across the country.
01We map the route, the packaging and how you get paid, then quote the full landed cost — not a freight rate you have to decode.
02A pickup schedule, a label spec and an API key. You get sandbox access before you sign, not after.
03Updates push to your dashboard, your inbox and your ERP. Problems arrive with a fix already attached.
04A monthly scorecard on the same four numbers, with the weak routes named rather than averaged away.
Check before you commit
Try one: XG4871209336 XG5520117744 XG6103882571
19,412 PIN codes across 741 districts. Try 560001,
781005 or your own.
Rate cards for regular volume come back within one business hour on working days. Project cargo, cold chain and anything needing special handling usually takes a business day, because a planner has to price it properly rather than guess.
Yes. Our own licensed customs desks sit at 14 ports and airports. That's why our paperwork query rate is 1.4% when the industry average is closer to 8%.
Yes — REST and EDI, plus ready plugins for Shopify, WooCommerce, Unicommerce, Increff, SAP and NetSuite. Most integrations are live in two to three weeks, and the sandbox is open before you sign anything.
You get a new ETA with a plan attached, before you ask. Anything that breaks an agreed SLA is credited to your next invoice automatically — you don't have to claim it.
Money reaches your registered account in T+2 on working days, with a reconciliation file for every payment so you can match it to orders without building a spreadsheet.
Carrier liability is included on every consignment. Full all-risk cover is available per shipment or as an annual policy, and it's included by default on cold-chain and cross- border contracts.
Before you commit
We map the route, the packaging and how you get paid, then quote the landed cost — not a freight rate you have to decode.
Let's move something
Rate cards for regular volume come back within one business hour.